Return & Refund Policy

Thank you for shopping with Adecab. We take pride in the quality of our products and your satisfaction is important to us. Please review our Return & Refund Policy below:

Returns

• Return Window: We offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return.

• Condition Requirements: To be eligible for a return, the item must be:

  • In its original packaging.

  • In new, unused, and impeccable condition.

• Return Authorization:
  A Return Merchandise Authorization (RMA) must be issued by adecabtubs.com before returning any item.
  Returns without prior RMA approval will not be accepted.

• Buyer's Remorse:
  For returns due to buyer's remorse (e.g., change of mind), customers are required to:

  • Provide detailed photos of the product and packaging before approval.

  • Handle and pay for return shipping and insurance to ensure safe delivery back to us.

• Defective or Incorrect Items:
  If you receive a defective or wrong item, please contact us immediately with photos so we can evaluate and make it right.

• Return Instructions:
  Once your return is approved, we will send you a return shipping label and provide instructions on how and where to send your package.

• Important Notice:
  Items sent back to us without requesting a return first will not be accepted.
  You can always contact us for any return questions at adecabtubs@gmail.com.

Refunds

• Inspection & Approval:
  After we receive and inspect your return, we will notify you regarding the approval or rejection of your refund.

• Refund Processing:
  If approved, your refund will be automatically issued to your original payment method within 7 business days.
  Please note that your bank or credit card company may require additional time to process and post the refund.

• Follow-up:
  If more than 7 business days have passed since your refund was approved and you have not received it, please contact us at adecabtubs@gmail.com for assistance.